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Last updated: September 12, 2025 — AZ‑DEV Software Solutions, Afghanistan

Getting Started
  1. Sign in with your assigned email and password. If you forgot your password, use Forgot Password.
  2. Review your role and permissions with your administrator (e.g., Lab Manager, Technician, Reception, Doctor).
  3. Update your profile (name, phone, language) from your account menu if enabled.
Common Workflows
A) Create a New Order
  1. Go to Order → Add Order.
  2. Select or create the Patient (national ID if available).
  3. Add Order Items (tests). The system snapshots current prices.
  4. Choose the required Specimen type(s) and print labels if needed.
  5. Save the order. Status becomes Received.
  6. Collect specimen(s) and start processing.
B) Enter & Verify Results
  1. Open Result → Add Result or open the order item.
  2. Enter values for each Parameter; flags are shown when out of range.
  3. Submit for Verification by an authorized user.
  4. Once verified, Release the report and print/download as needed.
C) Pricing & Billing
  1. Update Test Price lists with effective dates.
  2. At order time, discounts and payments can be recorded if the module is enabled.
  3. Use Reports for daily summaries and exports.
D) Quality Control (QC)
  1. Register instruments in Equipment.
  2. Record QC runs in Quality Control and review results.
  3. Investigate any QC failures before releasing patient reports.
Frequently Asked Questions

Use Forgot Password on the sign‑in page. If email reset is disabled, contact your administrator.

Your role may not have permission for that module. Ask an admin to grant access under User Management.

Create parameters in Parameter first (with units/ranges), then add the test in Test and link parameters.

Yes. Use the Reports module. Some lists also include export buttons. If you need a specific report, contact support.

Use the search bar above each list. IDs may support exact match; names/descriptions support partial text. Combine filters for precise results.
Troubleshooting
  • 401/403 Unauthorized: Session expired or insufficient permissions. Sign in again or contact an admin.
  • 404 Not Found: The record may have been deleted or you don’t have access.
  • Printing issues: Use the browser’s print dialog (Ctrl/Cmd + P), set scale to 100%, and disable headers/footers.
  • Barcode won’t scan: Check label quality and scanner symbology; try higher print DPI.
  • Performance is slow: Close extra tabs, clear cache, use a modern browser, or test on a wired network.
Tips
  • Use filters and column sorting on list pages to locate records quickly.
  • Save frequently when entering many results.
  • Keep user roles minimal (least privilege) for better security.
Contact Support

AZ‑DEV Software Solutions

Kabul, Afghanistan

Email: support@az-dev.tech

Related: Privacy Policy • Terms & Conditions

We’re here to help. If something isn’t covered, contact support and we’ll guide you.